How to Create an Open Discussion Around Using Generative AI at Work

Generative AI Market to be Worth $109 37 Billion by 2030: Grand View Research, Inc. Additionally, generative AI can learn from human feedback, constantly improving its translation capabilities and adapting to specific contexts and styles. Furthermore, generative AI can assist in automating the process of creating visuals for articles, advertisements, and various other forms of… Poursuivre la lecture How to Create an Open Discussion Around Using Generative AI at Work

Conversational AI and the future of Customer Service

Of these call center AI solutions, IVA technology is particularly well suited to enhancing agent productivity and making modern call center operations more efficient. Conversational AI enables brand’s call centers to fully or partially automate conversations on messaging channels at scale. ChatGPT is a natural language processing (NLP) model based on OpenAI’s generative pre-trained transformer… Poursuivre la lecture Conversational AI and the future of Customer Service